Is it possible to remove the migration of my account?
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3 post(s) |
Hi! When the beta first appeared, I migrated my account and checked it out, but there were still some problems, so I continued working on the old version. Now everything seems much better, well done! But I can’t migrate to the beta as I already have done – and I don’t want to lose all the work I did. Is it possible to “de-migrate” me so I can migrate the account again? http://www.floorplanner.com/project/edit/127259 Thanks! |
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Nico 154 post(s) |
Hi Martha, I get the problem, we’ll see what we can do. I’ll let you know. Nico |
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3 post(s) |
Hi Nico, thanks for the quick reply! Hope to hear from you soon, Martha |
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Nico 154 post(s) |
Hi Martha, Nico |
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Nico 154 post(s) |
Hi Martha, We managed to delete your beta account data; Could you try migriting your account again and see if it works? You may have to delete your browser cookies. Please let me know if it works. Kind regards, Nico |
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3 post(s) |
Hi Nico, Thanks! I deleted the cookies but got a message on trying to upgrade: Error while saving bonjour@chaletlaforet.com: “Email This email address is already in use.” Any ideas? Thanks again, Martha |
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Nico 154 post(s) |
Hi Martha, Sorry that it didn’t work right away; we deleted your account data again, can you try to migrate again? thanks |
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User508138 1 post(s) |
Hi Nico, I have exactly the same problem as Martha, could you help ? http://www.floorplanner.com/p74a1h/ |
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