Hello Ouhaiyo

Yes, unfortunately exporting images can sometimes take quite a few minutes… it also depends on your internet connection. What was the size of your export?

kind regards,

Nico
Floorplanner Team

It is blanked out and wont let me export

I’m facing the same problem, I can’t choose the size to export even… what’s going on actually? I’m actually looking for the solution of this. tx!

I have the same problem. It will not let me select the size to import in Firefox or IE.

I have this problem. The export function screen is not responsive

You can’t export an image with a Free account. You need to have a Plus, Pro or Business account. Sorry for the confusion.

According to the Product Comparison Chart, export is only available with Pro account or higher — do you mean that Plus account has this too?

I would really like to have the export feature, but the other parts of the Pro account (higher plans count, published plans, branding) are not of any interest, so 200 € p.a. is not at all attractive.

Perhaps another account option with export (preferred)? Or maybe (low) cost-per-export?

Resulta bastante incompresible que por exportar una imagen a tu pc te tengan que cobrar dinero. Así esta el mundo, que por cabrones como ustedes estemos en una crisis mundial

Hello Hameau,

You can export images up to the size of 1024×768 pixels with a PLUS account. Both in PNG or JPG format.

thanks for the post!

Nico
Floorplanner Team

Why the hell isn’t that explained in the window then! Idiot design.